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Medical Case Management (CM) and Musculoskeletal Injury (MSI) Prevention Program
for the BC Ambulance Service
Purpose:
- Prompt and appropriate intervention at the early stages of injury or illness
- Health promotion and education
- Safe, timely and sustained return to work
- Prevent MSIs and to reduce their negative impact
- Assist employees with MSIs to remain at work or return to work as soon as safely possible
- Gather information on causes of injury for the purpose of prevention
HEALTHSERV's Role:
Occupational Health Nurses (OHN) provide the case management and facilitate the program. This includes:
- Direct contact with the employee
- An OHN medical assessment
- Liaison with the employee and healthcare providers, e.g. family physician, medical specialists, physio-therapists, the Employer, EFAP, WorkSafeBC, Great West Life, and the Union
- Request for medical information or additional diagnostic testing as required
- Liaison with local service providers (e.g., physiotherapists, kinesiologists, and dieticians) to develop appropriate rehabilitation programs
- Development of a Medical Plan of Care for treatment and intervention
- Facilitate, support, monitor, and evaluate the Plan of Care
- Determination of fitness to work and identify limitations as appropriate.
Types of Programs
Programs are developed after a complete assessment, and may include:
- Addictions and Mental Health Medical Management and Monitoring
- Chronic Medical Condition Management
- Rehabilitation for specific injury
- Rehabilitation to improve strength and flexibility
- Intervention for weight loss
- Intervention to improve core strength and aerobic fitness
Who is Eligible?
Participation in the Program is voluntary
For general case management:
- any employee who is ill or injured
- May be self referred, or referred by Employer, Union, WorkSafeBC, or Peer
For MSI Program:
- An employee at work who has experienced multiple MSIs
- An employee who has just gone off work due to MSI
- Referrals through MSI Program Coordinator, Shelley Franklin, 250-828-5859, Shelley.Franklin@gov.bc.ca
Confidentiality
- Confidentiality of medical information is assured
- Communication regarding medical condition with other health care providers, only with employee's written consent
What are the benefits?
- Reduced injuries
- Safe sustained return to work
- Less time away from work
- Improved health and well being
- Confidence in receiving appropriate treatment
- Expedited Diagnostic Assessment, Independent Medical Evaluation, and Rehabilitation Program Development
- Medical information interpreted by an OHN in an understandable way so that employees have an under-standing of what to expect
The opportunity to work with an Occupational Health Nurse or Physician who understands the work environment and can interpret the implication of illness and injury in the context of the workplace
For further information please contact us.
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